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Closeouts 30 Day Warranty

This is the only authorized manufacturer’s warranty and is in lieu of all other expressed, or implied, warranties or representations, including but not limited to any implied warranties of merchantability or fitness or any other obligations on the part of the manufacturer. Subject to the conditions that follow and are noted below, a product sold as a closeout item is warranted to be free from defects in material and workmanship, under proper use and in accordance with the manufacturer’s written recommendation and specifications, for a period of 30 days from receipt of product.

The manufacturer’s obligation under this warranty is limited to unaltered products returned to the manufacturer by the initial end user of the new products. Therefore, this warranty does not cover any products resold by the end user to third parties.. The sole remedy for any such defect shall be the repair, replacement or issuing credit, of the product at the sole discretion of the manufacturer. This warranty does not cover expendable parts, such as batteries, nor does it cover shipping or handling. In addition, manufacturer is not liable for any loss or damage to product during shipping.

In the event it is determined that the product has been tampered with, or altered in any way, this warranty is void and all claims against the product will not be honored. All warranty claims must be submitted as outlined by the manufacturer and shall be processed in accordance with the manufacturer’s established warranty claim procedures. These procedures include provisions that proof of purchase must be established (by either warranty card from the seller or by point of purchase receipt).

In addition, all maintenance procedures, as outlined by the product manuals, should be followed for the warranty to be kept in force. Should the product not be used in accordance with procedures as specified, or if the product otherwise fails outside of the warranty, the manufacturer reserves the right to make such judgment and the party returning the product will be notified that written notification will be necessary to repair the product at a cost which the manufacturer deems as reasonable. The product will then be shipped back to the customer, COD; or as the manufacturer deems appropriate. In no event will the manufacturer be liable for business interruptions, loss of profit, personal injury, costs of delays, or any special, indirect, incidental or consequential damages, costs or losses.


Warranty/Service Product Return Procedure

Prompt service is as important to us as it is for our users.

For the fastest possible service we recommend that the user contact customer care directly at 1-800-342-5080 to report any problems or concerns for the following reasons:

  • In many cases our technical support team can solve the concern over the phone without the need to return the product for service.
  • If the product does need to be returned, direct contact with the user provides us with a better understanding of the nature of the concern thus ensuring prompt efficient repair.
  • If it is determined by Customer Care that a product needs to be returned for repair, please follow the Warranty/Service Return Procedures below.

Any warranty repairs are a priority for us and receive service as such. In order to insure this level of service we ask that the following procedures be followed when returning any product for warranty service.

  1. Call our Customer Care Department at 1-800-342-5080 to report the problem. Once it has been determined that the product must be sent in for service the caller will receive a Return Material Authorization Number (RMA). For all warranty repairs proof of purchase (such as a copy of the original invoice) will be required.

  2. Package the product, return it to the service center address listed to the left. Please make to sure to include the following information:
  3. •  RMA Number
    •  Name
    •  Day Time Phone
    •  Return Address
    •  Description of the problem
    •  Proof of purchase date (necessary for Warranty Returns only)

    If you haven't received an RMA number, please complete the Returning Material Authorization Form to obtain your authorization code prior to sending any product in for repair.